Originally Posted by
Sam Ting Wong
Mr Hunt,
a bit confused.. just so simple minds like me understand it.ALL Cathay Managers are all useless ( silly rethoric question haha) AND all the office workers, plus of course the horrible cabin crew, we all know how terrible terrible our service is, right?
So, ONLY the pilots are the bright spot, correct? ( of course NOT including non-white c-scale pilots, and it goes without saying,management pilots,right?)
Well,pilots are paid to get an aeroplane from A to B without crashing it, no matter the colour of your skin ,so we are holding up our end.
Cabin crew are paid to look after the safety and the wellbeing of the passengers. They are doing there bit.
Managers by definition are paid to manage the resources to make sure the business is profitable.... so are they holding up there end of the bargain?
As far as the service is concerned, is it as good as ten years ago? Probably not.
Does it need to be?
Depends where you want the airline to be in terms of Full Service or otherwise and what your competitors are offering.