He seemed a nice enough fellow to me, but unless there was some backroom support we minions would never be let in on, saw very little effectiveness. Rosters, leave, change of accommodations, etc....no change. No "Rules of Engagement" with regard to scheduling/rostering were ever published as his goal on arrival was. Again, we aren't knowledgeable to what he may have prevented in the long run. Good luck to him and the relief of pressure of leaving.