PPRuNe Forums - View Single Post - Yet more evidence that CX is mismanaged
View Single Post
Old 20th May 2017, 15:23
  #23 (permalink)  
Arfur Dent
 
Join Date: Nov 2007
Location: Brexitland
Posts: 1,146
Likes: 0
Received 3 Likes on 2 Posts
A Senior Manager in the "Procurement Department " chose to equip our A50's to the current levels of finish. Has he been challenged to justify such premature failure of the interiors or parts thereof? Have those who installed such mismatched rubbish been called upon to replace the offending items? Are there not warranties in place?
No - didn't think so........
Arfur Dent is offline