All these new services are OK spotting wise but user wise they are creating chaos at the airport. As a regular off peak user of the airport I have recently discovered that there is no off peak period at Brum anymore! Fortunately (as a regular) I know a few little tricks that still just about enables me to make the whole process of using BHX tolerable. Nevertheless, the fact remains that the terminal is now too small for the number of passengers it handles. Of course the management will tell us otherwise but they wouldn't admit the truth would they!