My wife and her sister were enroute to Orlando from St. John's (YYT) via Halifax and Toronto a couple of weeks ago when their flight to Toronto was delayed due to thunderstorms to the point where they missed their connection.
As all subsequent flights to Orlando from Toronto were full for the next three days, WestJet put them and the ten other pax on a coach to Charlottetown PEI where a dct flight was going to Orlando the next afternoon.
WJ picked up all expenses, including the coach, hotel and a bunch of meals then sent them all first class to Orlando. For a weather delay.
Way to go guys!
