Give the chap a break....
Sounds like the luggage belts were a problem. Still it caused slight disruption - as apposed to the chaos it causes in the larger airports.
I've never been around for the desk to open - only living ten minutes away i get there close to the hour before....
The fast track is new. I did not realise that it was actually in use. The lounge is also new - I've not bothered to date - again I don't spend enough time in the airport to make it of value.
If you were going to Berlin - must have been Flybe on a Embrear. Small planes - I've not seen them board by row number anywhere (and trust me they dd it worse in Schiphol last week).
As for security. They are a minor irritation. I fly at least once a month and only at Doncaster does what I need to get out of my bag change each time....