Policy on boarding as deadhead crew?
Is there any written policy of the airlines, when deashead crews in uniform shall do boarding, before or after the normal pax?
I recently experienced such a crew entering the plane first as soon as boarding for business class pax was announced.
That left quite a bad impression on some full fare paying pax.
How do airlines deal with that? Would it be just an informal guidance or is there any directive?
The airline concerned was LH.