Niknak,
From personal experience I know all to well how deeply we are affected when an aviation accident concerns our nearest and dearest.
However I think you are a bit harsh on S.
The NTSB works a bit different to our AAIB, different culture and different logic:
The NTSB aviation accident database contains information from 1962 and later about civil aviation accidents and selected incidents within the United States, its territories and possessions, and in international waters. Generally, a preliminary report is available online within a few days of an accident. Factual information is added when available, and when the investigation is completed, the preliminary report is replaced with a final description of the accident and its probable cause. Full narrative descriptions may not be available for dates before 1993, cases under revision, or where NTSB did not have primary investigative responsibility.
With that in mind I can not see that S was insensitive or did anything wrong.
FD