Originally Posted by
andmiz
It was the Chicago Airport Police which dragged him off using force, not the airline.
United is not at fault for how he was removed, however their handling of the situation prior to requesting police assistance should be examined.
United cannot dodge responsibility (indeed culpability) with that excuse. The airport police were very clearly acting on the instruction of United. United also share in responsibility with the police of having crossed the border into criminality by having commited common assault against the passenger.
I very much hope that both United AL and the airport police get thoroughly shafted in both the civil and criminal courts.