Originally Posted by
Band a Lot
The senior cabin crew is not legally allowed to de board as per a SOP and can then be personally responsible for what ever may happen.
Any time my cabin crew come to me with a concern about a passenger I will back their judgement on best course of action. If ground staff seem hesitant to comply with my request to offload a pax I will be more insistent. The aircraft won't move under own power if my crew are unhappy about who they have to look after in the cabin.