PPRuNe Forums - View Single Post - Crew travel priority over paying pax?
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Old 25th Apr 2017, 04:45
  #224 (permalink)  
Band a Lot
 
Join Date: Nov 2015
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megan, the senior cabin crew can deal with any matter that they have listed as their responsibility (legally) as per say SOP's.

If a matter is not covered by SOP's - lets say "de boarding" a passenger involuntarily.


The senior cabin crew is not legally allowed to de board as per a SOP and can then be personally responsible for what ever may happen.

So to have a person who can be legally responsible and have authority at all times is important.

In this case it seems we did not have an overlap in legal responsibility but had a gap.

The gap is easy to fill or may already be filled - A simple entry in the SOP's

" At any time on the ground or during flight the elected pilot in command can assume responsibility that is not covered by a SOP or regulation".
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