PPRuNe Forums - View Single Post - American Airlines pax hit with stroller
View Single Post
Old 24th Apr 2017, 08:31
  #73 (permalink)  
farci
 
Join Date: Apr 2007
Location: Malaga
Posts: 161
Received 1 Like on 1 Post
Originally Posted by WHBM
Discussion point as to whether fellow passengers should come to the aid of those less able to defend themselves against aggressive staff.

London Stansted. Gate agent shouts over the heads "Boarding. Have passport open at photo page, yeah". Elderly, aged 70-plus, arthritic hands old lady ahead of me shuffles up and hesitantly offers her documents. Young, fit (though pimply), 20-something agent snarls loudly "I said passport OPEN at the PHOTO PAGE". Old lady visibly upset.

Now I am right behind. Should I give him a piece of my mind about manners ? Or should we all just cower and let this go ?
In this case - neither. British people hate to make a fuss but perhaps the best solution, as you were right behind her, would have been to offer to help the old lady get the passport open at the correct page and give the pimply yoof a Paddington** stare to shame him

**British kids TV puppet character
farci is offline