PPRuNe Forums - View Single Post - American Airlines pax hit with stroller
View Single Post
Old 23rd Apr 2017, 03:35
  #39 (permalink)  
p.j.m
 
Join Date: Oct 2009
Location: Australia
Posts: 367
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Gauges and Dials
the initial and final and sole cause of this whole incident was an airline employee who seems to think that physically assaulting and battering a passenger is a reasonable way to act
I suggest you go watch the video again.

The woman refused to give up her stroller. That was the cause of the original (off video) incident, apparently there was a struggle with it, and it hit her. She then screamed and created a scene on the aircraft even though she was in the wrong.

A male passenger onboard decided to take the law into his own hands and threatened the attendant who had been the subject of abuse by the irrational woman who refused to give up her stroller.

Some lessons to be learned here, first and foremost, the woman should have been denied boarding, instead of an ensuing struggle to remove the stroller she wasn't entitled to take aboard, and the male passenger who threatened the attendant should also have been removed from the aircraft.

Unfortunate that the attendant had to defend himself.
p.j.m is offline