Originally Posted by
edi_local
How else do you propose a passenger who is not complying with the requests of a flight attendant be referred to as?
That depends upon whether the requests of the flight attendant are reasonable and legitimate or not. According to some versions of the story, the airline told her she could bring the stroller on board.
The refusal of the lady to give up her stroller, something which is afterall a perfectly legitimate, reasonable and indeed necessary request
Wouldn't that turn on the question of whether or not the airline told her she could bring the stroller on board?
a non compliant passenger was the initial cause of this whole incident.
No, the initial and final and sole cause of this whole incident was an airline employee who seems to think that physically assaulting and battering a passenger is a reasonable way to act, aided and abetted by a corporate culture that supports it, and by hiring and supervisory practices that fail to adequately screen for bullying-related personality disorders among its customer-facing staff.