What is cockpit crew's responsibility in pax-crew dust-up while gated?
I believe this is pertinent to this forum but if you want to move or delete feel free.
Given now two incidents with minimal front-office action, what exactly are the rules (are there any rules - airline or otherwise) governing cockpit crew responsibilities at the gate? I get it in the air - we've seen a Delta flight divert and offload the FAs as unfit to continue. Surely this uncertainty while tethered to the jetway can't continue? Does it not have the potential to ruin careers and make a great deal of profit for the legal profession?
I don't see these incidents declining but increasing because both airline employees and pax now have a chip on their shoulders. Are we reduced to roll cameras every boarding/deplaning process?