Sorry tobster but comparing car dealerships with aviation doesn't work, totally different business model/customer base.
Sam I don't need to see it from their perspective as a customer I am only interested in the service level from my previous reply from these "businesses, and that's all they are nothing more, as for the "it's what suits them" is just that, it's not for the customers benefit even with a little discount as you are basically stuck with them no matter how bad it could get once you are committed.