Originally Posted by
AerialPerspective
Yeah, the sad thing is, like every workgroup, the overwhelming majority are nice, polite and professional people who are a pleasure to work with and tossers like this guy give the rest a bad name if that was some of the local's only experience with that particular workgroup.
To balance that out, a Cabin Crew member (I won't say the position because it'll give away the airline) was yelling at a staff member one day and before anyone could intervene, the Captain - a veteran of 30+ years told him to sit down, shut up and stop and added that if he stopped and thought for a nanosecond he would realise it was not the fault of a ground person (something to do with crew accommodation). Still in contact with that colleague even since his retirement. Great guy to this day.