At work we have an extensive set of guidelines on how to identify phishing emails. So I received one with the subject in all caps: "IMPORTANT FINANCIAL INFORMATION", from a sender I did not recognize, and a "Click Here" instruction. Of course, I deleted it. The next email was from our finance office saying that the email was legitimate (it was a tax form). Doh! No way to resend either. That's what happens when outsource your payroll. Always something to bite you back.