PPRuNe Forums - View Single Post - USA Today: UA forcibly remove random pax from flight
Old 16th Apr 2017, 20:24
  #1117 (permalink)  
SalNichols
 
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Originally Posted by Piltdown Man
The fact is any company can do whatever they want, whenever they want. If you have stuck to your side if the bargain, and the other side do not supply what they are contractually bound to do, then your remedy is to be found in the civil courts. Unboarded, deplaned, evicted, denied boarding it doesn't matter. So whether the positioning crew were late, no charge rebates, top priority - must fly is irrelevant. Someone somewhere decided this man had to get off. His status, rights and entitlement changed as soon as that decision was made. It is just a shame that some believe he had an absolute human right to insist that he was taken on that flight. That has never, ever been how this part of the world works.
Technically incorrect. His status in the eyes of UA might have changed, but his absolute rights under the CFR and UA's own CofC did NOT change. And that sir, is exactly what is going to bite UA in the arse.
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