There is no need for the Feds to involved and might make things much worse. Delta leading the way in the right direction for themselves and the industry. Congress is very likely to make a hash of it--no overbooking at all, water down the cabotage rules, create fines in addition to the cash to the customer deal.
GF
But why should the passenger trust the airlines to get it right when this incident showed that lower level interpretation was against the passenger big time?
The Delta press release doesn't address this question in spite of dangling $$$$ for all to see