Why should any law abiding passenger be fearful of bodily harm?
Every elderly non-frequent flier will now be very concerned that they may be roughed up to the point of unconsciousness on United. I suspect that there will be a significant drop in that type of traveler booking with United where they have a choice.
Indeed had Dr Dao been thrown just a little bit harder at that armrest, United could be accessories to a second degree murder charge. This cannot be let pass as 'just an incident'. Everything done after the Dr's
legal refusal to deboard should not have happened. A minor issue with Ops failing to block 4 seats on a flight then the 4 non-revs turning up late led to this so both Ops and all those flying non-rev must also learn real lessons. Those sheeple SLF you disparage so easily will be voting with their wallets and avoid United wherever possible.