Originally Posted by
Boe787
United must have asked the Police to remove the passenger.
Agree though the Airlines handling of the situation was bad, they should have just kept increasing the denied boarding compensation amount, till someone took it and got off voluntarily!
Far cheaper option than what eventuated!
That's where it all started to go wrong, calling the security/police most likely the 'police' would not have known what the passenger Dau had done, just that he had to come off the aircraft, and that's what they did, it shouldn't have got to that point.