Originally Posted by
Gertrude the Wombat
It really is completely beyond my comprehension that some people don't seem to be able to get their heads round this very simple and completely correct analysis.
Agree entirely that this debacle is a management failure first and foremost.
That said, such failures are much more likely when there are overlapping responsibilities and jurisdictions, as was the case here. United ticket, Republic airplane and crew, who is really in charge?
Clearly management was abrogated to the Airport Security, with predictable results.