I have to say forrestJump there is a problem as I also experienced refusal. It took me 4 months to get the verification letter. The Indian chap who dealt with it in the gcaa caused a lot of delays in his ineptness and lack of care.
I suspect and would not be supprised as a Delay tactic to stop people from getting the documentation they need to get out of the armpit/ sandpit of the Middle East.