PPRuNe Forums - View Single Post - USA Today: UA forcibly remove random pax from flight
Old 13th Apr 2017, 20:05
  #834 (permalink)  
Gauges and Dials
 
Join Date: Feb 2012
Location: USA
Posts: 241
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by BluSdUp
A noshow is money in the bank and less fuel burn.
You know that.
It's not nearly that simple.

I go to book a flight from point A to point B next Tuesday. The fare would be $500. The airline doesn't sell me a ticket because the flight is fully booked and they're no longer allowed to oversell. Meanwhile, someone else holding a ticket no-shows, and the aircraft dispatches with an empty seat. The airline is now:
  • Down $500 in lost ticket sales.
  • Up $X in reduced fuel burn
  • Down $Y in lost loyalty; because I couldn't get my seat I try their competitor, and might like them and make the switch.
  • Up $Z in reduced risk of having to deal with a voluntary or involuntary denied boarding payout.
Gauges and Dials is offline