Lordy Lordy this Own Goal by United has been all over the news in the Bay Area, as well as around the world. Lambasted on late night shows, lawyers talking about multi million dollar compensation, stock drops, etc.
Announcer on local TV said it would be less damaging if United actually crashed the plane !
Took three tries before Munoz (CEO) issued an apology to the person abused. After calling him belligerent initially.
Can you imagine Singapore Airlines doing this? Cathay Pacific? EVA air? Korean? Anyone (other then a fellow American airline).
United is the brunt of all jokes now.
Twitter users hit United Airlines with memes after passenger violently dragged off plane - SFGate