PPRuNe Forums - View Single Post - USA Today: UA forcibly remove random pax from flight

11th Apr 2017, 15:36

#358 (permalink)

Right Way Up

Join Date: Jan 2001

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Whether UAL or the PD believe they were right it is irrelevant .....most of the World disagree.

This really is the time to go into PR overdrive and admit you were wrong and try to defuse the situation.