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Old 11th Apr 2017, 13:12
  #28 (permalink)  
InnocentBystander
 
Join Date: Jul 2009
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Your biggest problem is also potentially your biggest asset: your staff. Have them on-side and they are your biggest advertisement, both for the brand and recruitment. Get them off-side and you will reap the whirlwind...just like is happening now.
I will never forget my final cabin crew briefing before my last flight some time in the middle of last year, which happened to be a ULR. Having just told them that fact everyone broke out in applause and congratulated me on this and later during the flight almost everyone came by and said that they themselves can't wait to finally get out too. Some were held back by debt, others by having to support their families. But everyone wanted out of the slave ship, purser included.

My fellow FD colleagues of course had also earlier said that every single one of them was actively working on an exit strategy.

A sentiment like this in your employees is almost impossible to turn around.
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