Good spot sitigeltfel, Munoz is the guy that spent the first months of his stint as CEO on sick leave, right? What was it that Napoleon said, give me lucky generals, when asked what attributes he most valued in his team. Munoz needs to improve his luck. As Parson says, the best way would be to counter the negative
PR as quickly as possible rather than engaging in denial that there is a problem, which is what his latest communication sounds like.