PPRuNe Forums - View Single Post - USA Today: UA forcibly remove random pax from flight
Old 11th Apr 2017, 09:44
  #286 (permalink)  
RevMan2
 
Join Date: Jan 2002
Location: Back of beyond
Posts: 793
Received 4 Likes on 3 Posts
It wasn't an overbooked flight.

It was a full and boarded flight that needed to accommodate 4 DH crew.

The operator needed to do the following:

Make an announcement explaining the situation

State clearly that the flight would NOT operate without the DH crew being on board.

Ask for volunteers

If not enough pax step forward, deplane EVERYONE.

Separate the unlucky 4 from the rest of the passengers and board the remainder

End of story
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