Originally Posted by
Boe787
United must have asked the Police to remove the passenger.
Agree though the Airlines handling of the situation was bad, they should have just kept increasing the denied boarding compensation amount, till someone took it and got off voluntarily!
Far cheaper option than what eventuated!
I would imagine the person at United responsible for removing pax from an overboooked flight doesn't have a compensation budget. If he/she did then this wouldn't have happened.
Look through the headline. This is another example of some back office bean counter leaving front line staff with no option but to use force to off load extra pax. I'll bet said bean counter won't be blamed for the bad
PR though.