PPRuNe Forums - View Single Post - Crew travel priority over paying pax?

11th Apr 2017, 02:23

#2 (permalink)

andmiz

Join Date: Sep 2016

Location: Australia

Posts: 38

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It was the Chicago Airport Police which dragged him off using force, not the airline.

United is not at fault for how he was removed, however their handling of the situation prior to requesting police assistance should be examined.