"West Coast" and others - This incident is much more serious than denied boarding due to dress code.
It is appalling for you people defending UA and the police for their actions. On other videos when he is back on board, his injuries are clearly visible.
These passengers was NOT DENIED boarding, they had already taken their seats and boarded, that was it. This was the company OPS who had messed up, and sure they could offer financial offers to get people to leave their seats, but DH does not have any god given right to be given a seat on an aircraft that has been fully booked and the passengers have already boarded.
I have seen DH crew been bumped because flights have been full, or been made to sit on the jump seat in cabin or / and cockpit. But it is unheard of that already boarded passengers is forced of the aircraft.
That some of you can defend the indefensible actions of the UA crew and the police is beyond me. The UA crew would have told police to get the passenger of no matter what.
Any actions performed on the aircraft should be under supervision and with permission of the Commander.
This passenger had until been ordered to remove himself from the aircraft, not said a word against the crew.
Now if someone orders you of a flight in such a situation, how many of you would not get upset and give your piece of mind?
I am sorry the DH Crew had no exceptional priority, this should be clear, and I am pretty sure that in the contract given the passengers, it's not written that DH Crew shall have any priority, furthermore they can not be calculated as over-booked, as they are not paying passengers.
This is a mess up by the OPS department, and if they have managed to get into this situation, that they don't have enough crew at some base, for sure the passengers should not be the once suffering for this. OPS should have found another way to have moved their crew or had some foresight so they did not end in this situation.
However more importantly, the way the passenger was removed, sorry that's a criminal offence, and it seems the passengers injuries happen on the aircraft, as the police was carrying out orders from the Commander to have the innocent passenger removed by force, based on an unknown selection criteria.
Just because you are aircrew, does not make you some special privileged entity, that are more important than others. What an ignorant and arrogant attitude you have "West Coast"
