PPRuNe Forums - View Single Post - USA Today: UA forcibly remove random pax from flight
Old 10th Apr 2017, 23:53
  #162 (permalink)  
grizzled
 
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Originally Posted by tonyhap
Is it really UA's fault? Is it not the fault of the police persons who got excessively rough and physical? Why did their training not kick in and give them second thoughts on using strong arm tactics? Why did those police persons not suggest to the CC that they were not prepared to use physical force of that degree? And suggest to the CC that a more civilised solution should be found?
Culture, tonyhap, culture. That response IS what their training tells them to do. Your comment about "civilised" response strikes a chord. Read some of the literature about differing police response tactics around the world. Japan v/s the USA is a good start.
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