Originally Posted by
twb3
I think it will set a terrible precedent if this passenger is rewarded for his behavior. The lesson learned will be that defiance of flight and ground crew and abusive behavior will get you want you want.
Rewarded for what behavior? Buying a ticket, checking in, boarding when your row is called, and sitting quietly in your seat?
Because that appears to be what this passenger did, before UA started with the abuse.