And, it was not a United flight, it was a codeshare Jungle Jet ERJ-170 operated as United Express by Republic. As they say, it's a United flight until something happens, then all questions can be referred to 'our partner' Republic Airways.
That guy sure gets the drama queen award. Maybe he can join forces with Ravindra Gaikwad, the Indian MP who refused to deplane after finding out that he couldn't get a business class seat on an all economy flight.
Another video of the incident here:
https://twitter.com/stephenlaca/stat...33060293672961
Who were the law enforcement guys? U.S. Marshals from the ballcap logos? Their jackets just said 'Police' from what I saw in the videos.
United has already updated their terms of service:
https://twitter.com/gilbertjasono/st...262656/photo/1