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Old 7th April 2017 | 07:34
  #18 (permalink)  
yellowtriumph
 
Joined: Nov 2015
Posts: 317
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From: Here
Originally Posted by configsafenot
Yellowtriumph

Get in touch with BT and demand the new hub...Home Hub 6.....its vastly improved on the faulty Home Hub 5 and they know they are faulty so they should give you the latest variant free of charge

Give them a bit of grief cos they will argue with you but they KNOW the 5 is a bad router/modem...so they will give you the new model
I will ring them and report back.

Originally Posted by Saab Dastard
In that case you should set it to 11, as 1, 6 & 11 are non-overlapping. You will still get interference from channel 6 if you select 8.

SD
I looked this morning and there were a few more hubs 'being seen' by the software this morning - they were on Channel 11. So, in the last 24 hours I have now seen various hubs in my vicinity on channels 1,6 and now 11. The signal strengths of these new channel 11's seems quite low (-84 and - 92 dbm) compared to my HH's signal strength (-66dbm) so I have changed my HH's channel to be 11 as you have suggested. I will report back - but would feed back that the laptop had not connected to the Bt-fon signal overnight and all appeared ok, but it has been ok for a few days in the past and then the problem returns so it is not time to celebrate yet.

As per the previous post I will try and get BT to send me a HH6.

Thanks to all the contributors for your help so far.

I spoke to a number of BT people, but despite my efforts an updated Home Hub was not forthcoming. I really tried I can tell you, they are sending a replacement HH 5 which should be forthcoming next Tuedsday.
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