Why, why, why do people have to ask if these messages are genuine?
I don't normally but I recently got one from Travelex and it did look genuine e.g. correct e mail address etc. It had an attached receipt for £449.70 which I had apparently obtained in the Departure Lounge at T3 at Heathrow. My son had very recently used T3 and I thought it might be his but why would they use my e mail address? He assureed me that he hadn't used them.
I phoned Travelex using a number on their website and they assured me that it was genuine but had been sent to me in error. They asked me to delete it. This raises the question of how did they have my e mail address when I have never used Travelex?