To all you sky gods out there, this person has already said they trained in a quiet area in the UK and only needed to talk to a larger ATC unit during the XC. There's a LOT to take in during a PPL and if they are anything like me they likely only retained enough information just to get through it. I learned as much after my PPL as I did before it, and I'm still learning 15 years later.
And people wonder why there is so little take up of new pilots when new-comers get condescending responses like above?