The Virgin Way
"The flipside of the kind of corporate culture enjoyed at Southwest and Virgin can be found at those dreadful cultural catastrophes where "we" is supplanted by an entrenched "us against them" standoff. Environments where management and labour are on two different sides of a great divide separated by long-festering quagmires of distrust,bitterness and malcontent. Such situations can almost always be laid at the door of senior management's prolonged failure to provide strong leadership and/or willingness to change with the times. While the true meaning of the word "legacy" is quite simply something good,bad or indifferent that is "handed down by a predecessor", when applied to corporate entities it seems to have become almost exclusively a perjorative. And the sad fact is that a lot of older, set in their ways, laurel-resting businesses tend to share the common denominator of failed or failing cultures which, like barnacles on the bottom of a boat, impede forward progress to the point of eventually sinking the whole ship."
Richard Branson. The Virgin Way. 2014.
Last edited by 1200firm; 20th Mar 2017 at 23:46.