WC
I know you have old boy.......but you are always welcome - especially as we are with the big boys now at West Drayton!
People probably complain as they don't know what we can offer. For example....
1. Nice Try to the light aircraft (G registered) who asked to go from Booker to BIG direct!! (said "I didn't think you would let me but thought I should try"!!!!)
2. Good effort for the French Heli pilot who was surprised he couldn't route Denham direct to DET!
So when refused they end up in the group who never get access to CAS.
Seriously - apart from the point about professional/confident sounding RT - I am sure you asked for REALISTIC routings each time. No wonder you got what you wanted!!
It's all about education me thinks!!
See ya old boy...