Hobbit, there is a book authored by an ex Pan Am crew member about heroism amongst PA cabin crew. If you are interested in a copy I can contact a colleague that distributes this book. i beleive it was written by Valerie lester and published independently. Each chapter is dedicated to different crew. There was the regional FA that threw herself in front of a hijacker/terrorists gun to save a child and Dorothy kelly- one of the heroines of the tenerife tragedy. I lent my copy to a friend which is why the details are sketchy but it truly is a fascinating read.