Blimey African, a thread hijack with the first reply.
Why not direct your 'anger' against the total feckwit who foully abused groundstaff -- and who has a track record of this sort of thing -- rather than a fellow ppruner who wishes to call attention to this gross behaviour?
I really don't know why BA kowtow to these little tossers.
He shouldn't be driven by a Nigel again.