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Old 11th Feb 2017, 22:15
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terry holloway
 
Join Date: Jul 2005
Location: cambridge
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Originally Posted by dhavillandpilot
Flying Schools virtually all the same!!!

They all forget you as a student is the customer, and the provider of their livelihood.

Treat the school and their staff like you would a business deal, after all that's what you are in essence doing.

Polite but firm, and stand your ground.
I really cannot believe you have posted that! Perhaps thats an Australian thing?
I run a flying school in the UK and what you suggest certainly isn't the case. In the competitive world in which we all operate, good customer experience, quality of training and safety are sacred goals. I cannot think of a UK school - and I know plenty - which operates in the way you suggest!

Last edited by terry holloway; 11th Feb 2017 at 22:16. Reason: Spelling and grammar!
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