Totally agree CF have always said to sales people I want your best price not what you think I will accept.
There were a fair few people who found out the hard way I was not looking to squeeze till the pips squeaked but when there was a huge difference, & if it was suggested that a better offer was available they were told , what don't you understand Best meant just that, to late go away.
The insurance Co were not happy when we moved, or other suppliers, one even offered to back date the price reduction 18 months.