The system is designed to be win/win. Company benefits, crew benefit, everyone's happy.
But this is CX and we want to stick our fat fingers in and have control and dick around with it.
Because that's what we've always done.
Problem is the CMP is the same coin if the crew get screwed the airline efficiency gets screwed and it's lose/lose.
Which is exactly where we are now!
The deep dive showed win/win.
Great buy it.
Now CX wants win/lose, problem is that doesn't work and would fail the deep dive, which is why the wheels are now falling off this programme.
Think about the level of logic in this part of the world.
There is none! So they can't fathom why it doesn't work.
And convinces them that the current CX system is actually perfect and perhaps didn't need to be changed and the problem lies with the pilots as always.
QED