You’ve probably hit the nail on the head. Unfortunately most people who currently have a 225 on their books has had the EC/AH experience, customers and authorities.
Buying experience consists of legions of shiny suited salesmen saying the obvious we are no 1 performance wise.
What creates problems down the line is when things go wrong, from cutting edge technology it’s flashbacks to the school yard. He did it, it’s not me. It can’t happen again ( oh yes it can).
It’s a shame the EC225 will die due to corporate/product support arrogance and their default position of this is one for the lawyers as opposed to this is one for the engineers.