PPRuNe Forums - View Single Post - Flight Cancellation - Claim Compensation?
Old 27th Jan 2017, 07:38
  #15 (permalink)  
BEagle
 
Join Date: May 1999
Location: Quite near 'An aerodrome somewhere in England'
Posts: 26,817
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Cancelling flights is one thing, but failing to provide passengers with sufficient notice to enable them to make alternative arrangements is quite another.

I heard back from Eurowings - they claim that as I booked through Lufthansa (as I've always done) rather than through them, they didn't have my details. Personally I think that's nonsense - there needs to be much better liaison between members of the Lufthansa group.

5 hours in the Business lounge at Köln wasn't much fun - the selection of food has dropped to a new low.

Next time I'll fly BHX-DUS and then DB it to Köln Hbhof! But not in some vibrating turboprop...
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