Flight Cancellation - Claim Compensation?
Hello,
If a flight was cancelled due to "severe weather conditions, more specifically heavy snow, rain and fog, which made the operation of the flight impossible" (quote from the airline's claim department), you can still be entitled to compensation, right? I thought severe weather conditions refer to "freak" weather conditions.
Yet two other airlines (RYR and LOT) both operated normally without delays.
The airline in question is refusing to compensate a friend of mine but I've told him to stick to his guns and continue to pursue it (perhaps through the CAA as he resides in the UK and the airline in question is of Hungarian origin).
Any hope?