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17th August 2003 | 07:14

#18 (permalink)

redsnail

PPRuNe Handmaiden

Joined: Feb 1997

Posts: 4,914

Likes: 184

From: Duit On Mon Dei

When I used to fly with FA's we weren't allowed to use their surnames when talking to the pax for exactly the same reason as Airclues pointed out.
The punters couldn't see my ugly mug so they weren't tempted to call me at my hotel.